It’s a whole new world

This image is very powerful in that it reflects the fact that our health care professionals are on the front line in the battle with Covid 19. And it’s a double edged sword as they are hero’s who put their lives on the line to fight the battle. We have to support them in any

The New Normal

The Covid 19 pandemic has given us an opportunity to take a closer look at our lives and how we live them. As we self isolate, we turn inwards and begin to think of what is truly important. We have been given a chance to . . . – slow down and relax – learn

Marketing during a crisis and 10 steps moving ahead

The first step is to stay positive in a challenging situation. We always have two choices in life. Either we maintain an upbeat attitude amidst the storm or we become negative which will take us down a path to nowhere. The way you react to any situation is where the power lies and the ability

Sensationalism

Let’s take a look at the numbers. 25 million Americans suffer from depression 1.5 million Americans are homeless 45,000 Americans commit suicide yearly And we are destroying the world economy because 247 people have died from coronavirus in the USA. Now I am not playing down the fact that every life is precious. But we

It’s time to re-evaluate how we live our lives

Although the coronavirus has affected an infinitesimal amount of North Americans, maybe the shift to spending time at home with our families was meant to be. We have been asked by government officials to self isolate and spend time in our homes. And so a new phenomenon has occurred. People are magically spending time talking

Lighten the Mood

Do I have your attention?

Is the statement below correct? All the BNI meetings, the Chamber of Commerce luncheons, the 5 to 7 meet and greets? How is it possible that they are a waste of time. They have been the foundation of sales for many, many years. Well the answer is simple. The vast majority of networking events provide

Dreams Come True

After 39 years in the radio sales and sales management business, I finally got my own show. Actually, I have been on the air three times in my life for brief periods of time but this one feels amazing. First, just out of McGill University, where I worked my way up from the morning show

Customer Service Sucks

Customer service in Canada is a disaster of epic proportions. Walk into a Tim Hortons and see what happens. Is it clean? No. Are the employees behind the counter swearing en Francais about the job? Yes. Is the display full of donuts? Tim Horton sales are down almost 2 percent year over year. McDonald’s coffee